Arusha Naaz vehicles can be picked up from the following locations:

 -Kilimanjaro International Airport- Arusha

 -Sokoine Road (Near clock     tower)- Arusha

If you leave any personal possessions in an Arusha Naaz's vehicle, contact the return location so that we may help you locate your belongings .

The managment will not be responsible for the lost items.

Policies & Procedures

Drop off Charge

Arusha Naaz  provides statutory limits of liability insurance as shown on the rental agreement at time of rental. In addition, renters may (in many locations) purchase additional liability insurance at the time of rental. Please call 2502087 for additional information.

All vehicles are comprehensively insured. For any minor accidental damages to the vehicle, a limit of USD $ 300 and major accidental damages, a limit of $ 800 will have to be paid by the hirer.

When a car is returned to a location different than the one where the vehicle is rented a drop off charge may apply on certain rates.

Upgrades

An upgrade is where a renter receives a car from a group higher than the one reserved. Arusha Naaz guarantees the reserved car group. If it is not available at time of rental a higher car group will be substituted at the confirmed rate.